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IT OPERATIONS & SERVICE MANAGEMENT

Identity and access management

The high-stakes world of IT demands proper management of all infrastructure elements to stay ahead of the game. With that said, mere management would not suffice, for the real challenge lies in correlating performance data of IT operations across all business verticals. This is where an IT operations management tool comes into the picture.

ADManager Plus
Active Directory, Microsoft 365, and Exchange management and reporting
ADAudit Plus
Real-time Active Directory, file, and Windows server change auditing
ADSelfService Plus
Password self-service, endpoint MFA, conditional access, and enterprise SSO
Exchange Reporter Plus
Reporting, auditing, and monitoring for hybrid Exchange and Skype
RecoveryManager Plus
Active Directory, Microsoft 365, and Exchange backup and recovery
AD360
Workforce identity and access management for hybrid ecosystems
M365 Manager Plus
Microsoft 365 management, reporting, and auditing
Identity Manager Plus
Secure single sign-on for enterprise applications
PAM360
Complete privileged access security for enterprises
Password Manager Pro
Privileged password management
Access Manager Plus
Secure remote access and privileged session management
Key Manager Plus
SSH key and SSL/TLS certificate management

Enterprise service management

With over a decade of experience in the IT and customer support management space, we understand the requirements of various businesses and offer multiple service management solutions built around industry best practices. Our solutions empower your organization to provide a top-notch customer experience out of the box.
ServiceDesk Plus
Full-stack service management for enterprises
SupportCenter Plus
Customer support with built-in billing for businesses
AssetExplorer
IT asset management with an integrated CMDB

Unified endpoint management and security

From onboarding employees and deploying OSs and applications to managing and troubleshooting corporate and personal devices, organizations are expected to fulfill the needs of their diverse workforce. A UEMS solution provides end-to-end integration of device management and endpoint security. This increases workforce productivity without compromising data security.
Endpoint Central
Unified endpoint management and security
Mobile Device Manager Plus
Comprehensive mobile device management
Patch Manager Plus
Automated multi-OS patch management
Patch Connect Plus
Automatic patching of third-party software
OS Deployer
OS imaging and deployment
Remote Access Plus
Enterprise remote access
Vulnerability Manager Plus
Prioritization-focused enterprise vulnerability management
Device Control Plus
Data loss prevention for peripheral devices
Application Control Plus
Software discovery and endpoint privilege management
Browser Security Plus
Browser security and management
Endpoint DLP Plus
Advanced data loss prevention for endpoints

IT operations management

The high-stakes world of IT demands proper management of all infrastructure elements to stay ahead of the game. With that said, mere management would not suffice, for the real challenge lies in correlating performance data of IT operations across all business verticals. This is where an IT operations management tool comes into the picture.

OpManager Plus
Unified network, server, and application management
OpManager
Network performance monitoring
NetFlow Analyzer
Bandwidth monitoring and traffic analysis
Network Configuration Manager
Network change and configuration management
Firewall Analyzer
Firewall rule, configuration, and log management
OpUtils
IP address and switch port management
Applications Manager
Server and application performance monitoring
Site24x7
Full-stack monitoring for IT admins, DevOps, and SREs
AlarmsOne
Centralized IT alert management
Site24x7 StatusIQ
Status pages for real-time status and incident communication

Security information and event management

A SIEM solution protects your enterprise network from cyberattacks and insider threats. It collects and analyzes the security data generated by your devices in real time, alerting you in time about vulnerabilities, indicators of compromise, or any suspicious activity.

Log360
Integrated SIEM with advanced threat analytics and ML-driven UEBA
EventLog Analyzer
Comprehensive log and IT compliance management
Firewall Analyzer
Firewall rule, configuration, and log management
ADAudit Plus
Real-time Active Directory, file, and Windows server change auditing
SharePoint Manager Plus
SharePoint reporting and auditing
M365 Security Plus
Microsoft 365 security
Cloud Security Plus
Cloud security monitoring and analytics
DataSecurity Plus
File auditing, data leak prevention, and data risk assessment
FileAnalysis
File security and storage analysis

Advanced IT analytics

What today’s enterprise IT teams need is not off-the-shelf analytics but a dedicated analytics solution that can unearth valuable insight from diverse IT data. They need an analytics solution that combines machine learning and artificial intelligence to screen IT data for patterns and apply them to existing problems.
Analytics Plus
AI-enabled IT analytics for enterprises
Site24x7 CloudSpend
Cloud cost management for modern software teams

Low-code App Development

In today’s landscape, every business leader is dealing with the challenge of digitally transforming their organization. A digitally lean organization achieves higher productivity and better profits. Leaders need to upgrade old business processes and work together with IT teams to implement new software or upgrade existing software to support new processes.
AppCreator
Advanced low-code platform for building powerful applications

Cloud Solutions For Enterprise IT

Scale your IT to support multi-cloud and hybrid infrastructures, boost productivity and collaboration of your remote workforce, and enable seamless business continuity with ManageEngine.
Identity Manager Plus
Secure single sign-on for enterprise applications
ServiceDesk Plus
Full-stack service management for enterprises
Endpoint Central
Unified endpoint management and security
Mobile Device Manager Plus
Comprehensive mobile device management
Remote Access Plus
Enterprise remote access
Patch Manager Plus
Automated multi-OS patch management
Site24x7
Full-stack monitoring for IT admins, DevOps, and SREs
Site24x7 StatusIQ
Status pages for real-time status and incident communication
Site24x7 CloudSpend
Cloud cost management for modern software teams
AlarmsOne
Centralized IT alert management
Log360 Cloud
Secure log management from the cloud
Zoho Analytics
Advanced IT analytics
Zoho Creator
Low-code application development platform
Zoho Assist
Remote support software
Zoho Projects
Collaborative project management
Zoho Sprints
Agile project management
Zoho Workplace
All-in-one collaboration tool for unified communication
Zoho Mail
Secure email hosting solution for businesses

IT Management for MSPs

Scalable, secure IT management solutions for managed service providers (MSPs).
RMM Central
Unified network monitoring and endpoint management for MSPs
ADManager Plus MSP
Unified Active Directory management and reporting solution for MSPs
PAM360
Complete privileged access security for enterprises
Password Manager Pro
Privileged password management
ServiceDesk Plus MSP
Full-stack service management for enterprises
Endpoint Central MSP
Unified endpoint management and security
Mobile Device Manager Plus MSP
Comprehensive mobile device management
OpManager MSP
Network performance monitoring
Site24x7
Full-stack monitoring for IT admins, DevOps, and SREs

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