+234 909 552 2003       info@mitiget.com

Desktop and User Support Services

We Set Up

We design and setup your IT infrastructure with security consciousness.

We Supply

We source and supply IT services – quality hardware, software, components – that enable businesses and support strategy.

We Install

 We meticulously install the IT resources required to drive your processes.

We Support

We support the installed infrastructure to provide optimal availability.

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Extend Your Team with Our End-User Support and Focus on Your Business!

The increasing need for multi-vendor, integrated, advanced technology solutions is putting added pressure on already burdened IT personnel, who may not have the time or specific skills to deliver these projects successfully. Through our expert desktop and user support services, Mitiget can act as an extension of internal IT staff, or as an outsourced IT team, to extend your resources on critical, leading edge technology initiatives.

Streamline your deployments and minimize end-user and business disruptions while saving money with Mitiget’s wide range of technical capabilities. Obtaining and retaining the necessary talent to maintain your operations can drain precious resources, hindering your ability to focus on innovating. Get flexible, scalable and certified technical resources for deployment, installations, movements, additions and changes, and deskside support. Our technicians provide specialized support to free your internal teams, helping you achieve low turnover and a more engaged workforce through:

  • Original Equipment Manufacturer (OEM)-certified support;
  • Dedicated on-site or dispatched resources;
  • Installs, moves, adds, changes and deskside services.
Our Service Offerings

Ours is an efficient, friendly helpdesk to support your users and maintain operations. It’s like having the world’s best IT guy handy. We’re just a phone call or email away.  Our team can offer you a wide range of expertise:

ON-SITE AND REMOTE SUPPORT

Schedule an appointment to get help on site, or call/email us for a faster response. We use powerful software to share your screen and get you help with a minimal wait.

WORKSTATION MAINTENANCE

Rest assured knowing that our advanced monitoring software checks all of your devices 24 hours per day, automatically alerting us to start working on your problems before they interrupt your work.

MOBILE DEVICE SUPPORT AND SYNC

We help you organize, configure, update, and secure your mobile devices. We can help you access your company data from anywhere and lock down devices if they are lost or stolen.

ANTIVIRUS, BACKUP, AND SECURITY

Keep your workstations secure and protected from viruses, prying eyes, or thieves. Know where all of your machines are at all time and keep your data backed up 24/7.

IT INVENTORY AND TRACKING

We manage your IT inventory and document your systems so that you can keep track of what you have and where it is. Stop worrying about where your machines are and start receiving a monthly report on their status, health, location, and configuration.

WORKSTATION UPGRADES AND REPLACEMENTS

You’ll know when it’s time to upgrade or replace your workstations. Thanks to our advanced monitoring system. When it is, we’ll make it seamless by helping you select the right equipment, then onboarding it with minimal user impact.

Our IT Services Offer You

Employee Productivity

By allowing Mitiget to handle your essential IT support functions, your employees are free to focus on their core tasks, with the IT upkeep necessary to continuously improve efficiency and reduce IT-related downtime.

System Performance

Your IT systems are your strongest assets in maintaining business efficiency. Our IT services are customized and scalable to meet your unique company needs, working to optimize and sustain a healthy IT network.

Infrastructure ROI

It takes a lot of investment to maintain an effective IT infrastructure. Mitiget solutions make your enterprise IT a top priority, providing significant value toward keeping your IT functions strong and your business successful.

OFFICE 365 IMPLEMENTATION MADE EASY

  • Mitiget is your trusted Microsoft Office 365 Implementation.
  • Your trusted partner for office 365 Migration.
  • Your reliable SharePoint Support Services Expert;
  • Your trusted Microsoft partner;
  • Your preferred professional to hand-hold you, end-to-end the implementation and on-going support;
  • Your experienced change management expert – helping so you can easily start reaping the benefits of Microsoft Office 365.

SHAREPOINT IMPLEMENTATION MADE EASY

  • Manage your documents and documents processing with Microsoft SharePoint on Clouds.
  • Easily maintain your records of things.
  • Automate your system for tasks.
  • Customize your reports as per your requirements.
  • Let your people chat and communicate seamlessly for productivity.
  • Use the web capability to manage your business content.
  • Create a platform for your people to post articles of your business and reply.

Penetration Testing

Security doesn’t need more tools. It needs new rules. Fighting new threats with more tools just adds complexity. It’s time to rethink your approach to cybersecurity. Identify network vulnerabilities and validate security defenses with our independent expertise and visibility. Enhance your security posture, reduce risk, facilitate compliance and improve operational efficiency. Contact us today to discuss your pen-test need.