Extend Your Team with Our End-User Support and Focus on Your Business!
The increasing need for multi-vendor, integrated, advanced technology solutions is putting added pressure on already burdened IT personnel, who may not have the time or specific skills to deliver these projects successfully. Through our expert desktop and user support services, Mitiget can act as an extension of internal IT staff, or as an outsourced IT team, to extend your resources on critical, leading edge technology initiatives.
Streamline your deployments and minimize end-user and business disruptions while saving money with Mitiget’s wide range of technical capabilities. Obtaining and retaining the necessary talent to maintain your operations can drain precious resources, hindering your ability to focus on innovating. Get flexible, scalable and certified technical resources for deployment, installations, movements, additions and changes, and deskside support. Our technicians provide specialized support to free your internal teams, helping you achieve low turnover and a more engaged workforce through:
Ours is an efficient, friendly helpdesk to support your users and maintain operations. It’s like having the world’s best IT guy handy. We’re just a phone call or email away. Our team can offer you a wide range of expertise:
ON-SITE AND REMOTE SUPPORT
Schedule an appointment to get help on site, or call/email us for a faster response. We use powerful software to share your screen and get you help with a minimal wait.
Rest assured knowing that our advanced monitoring software checks all of your devices 24 hours per day, automatically alerting us to start working on your problems before they interrupt your work.
MOBILE DEVICE SUPPORT AND SYNC
We help you organize, configure, update, and secure your mobile devices. We can help you access your company data from anywhere and lock down devices if they are lost or stolen.
ANTIVIRUS, BACKUP, AND SECURITY
Keep your workstations secure and protected from viruses, prying eyes, or thieves. Know where all of your machines are at all time and keep your data backed up 24/7.
IT INVENTORY AND TRACKING
We manage your IT inventory and document your systems so that you can keep track of what you have and where it is. Stop worrying about where your machines are and start receiving a monthly report on their status, health, location, and configuration.
WORKSTATION UPGRADES AND REPLACEMENTS
You’ll know when it’s time to upgrade or replace your workstations. Thanks to our advanced monitoring system. When it is, we’ll make it seamless by helping you select the right equipment, then onboarding it with minimal user impact.